Ordering from https://zuriancrafts.com is easy. When viewing an item, simply select the size, color and quantity needed and then click ‘ADD TO CART’.

Once you have your desired items in your Cart, click the ‘CHECK OUT’ button.

Next, enter any discount coupon codes  if you have one

Finally, complete the Shipping address and payment method. A confirmation email will be sent to your registered email address containing the contents of your order!

It is only possible to cancel make a change to your order within 24 hours of placing it. You must immediately contact us (within the 24 hours) with your change/cancellation.

Yes we do custom orders. Kindly send us a message with the details to 
info[@]zuriancrafts.com

Please send us an email info[@]zuriancrafts.com

We allow the return and exchange of unworn and non-defective items, If we receive them within 14 days after it was delivered to you.

Delivery costs are charged at checkout. We charge different rates for local (kenyan) shipping. Depends on your location.
For shipping outside Kenya a flat rate of 3000 Kenyan Shillings is charged

Currently we accept M-PESA and PAYPAL Payments only. But we are working to include other payment channels.

We ship out all orders within 2-3 business days via wells fargo for local and DHL EXPRESS for outside Kenya.
Delivery date depends on your location and your availability. It takes 1-2 business days within Kenya and 3-5 days internationally.

Please take a deep breath and accept our apologies. We are really sorry for our mistake. Please send us an email to info[@]zuriancrafts.com with your order number and we will handle the rest

Please send us an email info[@]zuriancrafts.com

We allow the return and exchange of unworn and non-defective items, If we receive them within 14 days after it was delivered to you. For additional details on returns and exchanges, visit our RETURNS & EXCHANGES page.

Shopping on our site is safe and secure. We work hard to protect your privacy and personal information.

Once you have ordered from our Site, you get an email notification with an invoice of the items you have ordered.
We process your order and ship it via Wells fargo or DHL EXPRESS within 3 days. You get an email notification from us that your order has shipped and you are provided with a tracking number where you can track your package.

We generally respond within 24 hrs during our regular office hours which are Monday- Friday, 9am-5pm EAT. Please visit our Contact us page.

Yes you receive an invoice via email once the payment has been processed.